Support Desk : support@spatialdimension.com
May 2012 Spatial Dimension welcomes Kumba and Côte d’Ivoire as clients
May 2012 Spatial Dimension Supports Esri MUG User Meeting in Johannesburg
November 2011 Paul Jourdan to give Keynote at FlexiCadastre User Conference
November 2011 FlexiCadastre to become Kenya’s new Mining Cadastre System
November 2011 DRC Online Mining Cadastre Portal Launched
September 2011 Spatial Dimension goes Gold! Attains Esri Gold Partner Status
May 2011 Anglo American Platinum wins with FlexiCadastre
May 2011 Uganda selects FlexiCadastre as new Mining Cadastre System
March 2011 Jon Swire-Thompson joins Spatial Dimension as Chairman
What is FlexiCadastre?
What type of data can FlexiCadastre manage?
How is FlexiCadastre different to other systems?
Is it possible to manage tenure from multiple jurisdictions?
What languages are currently supported?
Is the system easy to use for non-expert users?
Is it possible to customize the interface without modifying the system code?
Does FlexiCadastre support multiple languages?
Does the system support aliasing or client specific terminology?
Are any there navigation tools to let the user know where they are in the system?
Does the interface display information consistently across multiple pages?
Is it possible to import spatial data into the system?
Is data easily exported from FlexiCadastre?
Is it possible to export the spatial data from the system?
Is data easily imported to FlexiCadastre?
Is it possible to include maps or spatial data in reports and forms?
What reporting tools are provided?
Can the system generate government forms in the required format?
Can reports be distributed?
Is it possible to create our own custom reports?
How flexible are the reporting tools?
What formats can reports be generated in?
Is it possible to save reports that will be generated on a regular basis?
Can custom reports be developed for our specific needs?
Does FlexiCadastre provide any means of electronic approvals or signoff?
Can notifications be escalated?
Can responsibility for actions be assigned to specified users?
If a user leaves, can their responsibilities be transferred to a new user?
If I go on leave, can I temporarily reassign my responsibilities?
Can FlexiCadastre provide notifications for upcoming tasks?
Can the timing of notifications be customized?
What methods of authentication for logging into the system are provided?
What levels of security and authorisation does FlexiCadastre provide?
Does FlexiCadastre support single sign on?
Does FlexiCadastre support a session timeout?
Does FlexiCadastre have any auditing capabilities?
Does FlexiCadastre record when users log in and out of the system?
What sort of information about a change is recorded?
Are there searching capabilities on the audit log?
How does FlexiCadastre get implemented?
Can I purchase and install FlexiCadastre myself?
How long does it normally take to implement FlexiCadastre?
Is FlexiCadastre available as a hosted solution?
Can you provide a Test or QC environment?
How much does FlexiCadastre cost?
Are there additional licensing requirements for the GIS functionality?
What are the minimum server requirements?
Can I use our existing SQL Server database server for FlexiCadastre?
What GIS software does FlexiCadastre interface with?
Does FlexiCadastre work on a 64-bit operating system?
Does FlexiCadastre use a proprietary database format?
What operating systems are supported?
Does any additional software need to be installed on a user’s computer in order for FlexiCadastre to work?
Which database platforms does FlexiCadastre Support?
Can FlexiCadastre be linked to third party systems?
How does FlexiCadastre Email work?
What are the minimum workstation configuration requirements?
Can the system be accessed over low bandwidth environments?
How often is a new version of FlexiCadastre released?
Is it mandatory to upgrade to a new version?
How long are older versions of FlexiCadastre supported for?
How often do you provide Service Packs?
What are Service Packs?
Are release notes provided for new code releases?
Is there follow the sun support across different time zones?
How can users contact and interact with other users of FlexiCadastre?
What is the standard response time?
Is it possible for in-house staff to be trained to provide user support?
What help documentation is available to users?
In what languages is support provided?
What type of support to you provide to users?
Can training be provided remotely?
What Spatial Dimension provide Certified Training?
How is training conducted?
Is it possible to train a user to manage business rules and workflows?
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